I have had an excellent experience with Muir Way both times I have ordered prints from them (once the Appalachian Mountain-Range Series and once the USA Hydrological Map.) The prints themselves are of exceptional detail and quality, on thick paper (having chosen fine art paper both times.) The communication is all you could ask for and more, and the packaging is secure, keeping the print very safe. Both times the shipping/delivery was faster than I expected. Would highly recommend.