My original order was damaged by UPS and wasn't delivered. It was easy to get in touch with Muir Way customer service and they quickly shipped out another order. Their response time was quick and the overall experience was great. The map itself is beautiful and I was really impressed with the paper quality. It feels and looks great! I bought this map along with the 1876 Rocky Mountains Geological Map, and I can't wait to hang them up together on my wall.