Shipping and Returns - 3D Raised Relief
Holiday Shipping Cutoff Dates
For the best chance of getting your gifts in time for Christmas, please order by the dates below. We’ve built extra transit time into our holiday deadlines, but once your order ships, delivery timing is in the carrier’s hands.
3D maps
Missed a cutoff? Digital gift cards are delivered by email any time.
FREE SHIPPING within the contiguous US
Shipping times - not including transit (may vary during holiday season):
- Unframed maps - 3-5 business days
- Made-to-order framed maps - 3-4 weeks
RETURN POLICY
We accept returns within 30 days of purchasing your unframed map. There are NO restocking fees but return shipping costs are at the customer's expense. Returned maps must be in new condition with no visible marks or damage. Please email us at [email protected] with your order # to receive detailed instructions. Unauthorized returns may not be accepted and do not guarantee a refund.
If prints are shipped back to us and are not in new condition, we offer a store credit or can return them to you.
*Framed Prints – We do not accept returns or exchanges on framed prints because they are custom-made to order. If your order arrives damaged or wrong, please email us at [email protected] so we can correct it for you. We will require pictures of the damaged print and the shipping container it arrived in.