Shipping and Returns - 3D Raised Relief

FREE SHIPPING within the contiguous US

Shipping times - not including transit:
- Unframed maps - 7-10 business days
- Made-to-order framed maps - 3-4 weeks 

Holiday Fulfillment & Shipping

• During the holiday season, production and carrier networks experience delays.
  
• Orders may take longer to ship and arrive than our standard estimates.
  
• Need it by a specific date? Please order early and let us know at info@muir-way.com so we can try to accommodate your request.
  
• We’ll send tracking as soon as your order ships.

Order cutoff dates for Christmas delivery:

RETURN POLICY

We accept returns within 30 days of purchasing your unframed map. There are NO restocking fees but return shipping costs are at the customer's expense. Returned maps must be in new condition with no visible marks or damage. Please email us at info@muir-way.com with your order # to receive detailed instructions. Unauthorized returns may not be accepted and do not guarantee a refund.

If prints are shipped back to us and are not in new condition, we offer a store credit or can return them to you. 

*Framed Prints – We do not accept returns or exchanges on framed prints because they are custom-made to order.  If your order arrives damaged or wrong, please email us at info@muir-way.com so we can correct it for you. We will require pictures of the damaged print and the shipping container it arrived in.